Description
Every negotiation tells a story, and how you handle pressure, personalities, and priorities
determines whether you’re a deal maker or a deal breaker. Deal Makers or Deal Breakers dives
deep into the psychology of negotiation, exploring how communication, timing, and
emotional intelligence shape outcomes in every transaction. Brokers will learn how to listen
beneath the words, manage stress, and turn conflict into cooperation. Through case studies,
reflection, and interactive discussion, participants examine their own negotiation styles and
uncover blind spots that may limit success. This course goes beyond tactics — it’s about
personal growth, professionalism, and learning to lead with calm confidence when the
stakes are high. The takeaway: stronger relationships, better results, and a reputation as the
broker who knows how to close with integrity and respect.